Temporary Part Time Office Assistant (2 positions)

North Delta

START DATE: Position 1 - June 26, 2023 / Position 2 - July 10, 2023
REPORTS TO: Manager, Business Operations

Summary of Responsibilities

The Office Assistant provides office support to central admin, employment, and counselling programs at BGC’s North Delta Office. The Office Assistant will be the first point of contact for clients/visitors at the Delta office helping identify their needs and working with program staff to connect them to appropriate internal and external resources. This position may also support special projects such as research and collection of statistics to inform BGC of current needs and trends.

Job Duties

  • Greets clients, visitors, and staff with respect and dignity.
  • Receives and screens all inbound telephone calls, emails, and visitors to the North Delta office; refers and/or redirects calls, emails, or visitors as applicable.
  • Follows BGC standards, guidelines, and policies in undertaking all office support duties.
  • Maintains a safe atmosphere to facilitate appropriate service referrals both internally and externally to meet clients’ needs.
  • Maintains appropriate records/statistics and sign-ins and ensures that all required documentation is accurate and complete.
  • Assists program staff with administrative requests and general office support as needed.
  • Responds to service inquiries via phone, fax, email, and mail and ensures that communications are forwarded to appropriate staff persons.
  • Assists with special projects and research as directed.
  • Informs the Manager of any problems or concerns regarding clients and volunteers.
  • Cooperates and works with the North Delta Office staff in carrying out safety/emergency procedures.
  • Other related duties as required or assigned.

Requirements

  • Clear Criminal Record Check (Vulnerable Sector).
  • Experience in office procedures and support.
  • Good Customer Service skills.
  • A certificate in a related field with additional training in office systems, office communications, etc., or a combination of education and relevant experience.
  • One year of direct work experience in a secretarial and/or receptionist capacity.
  • Hands-on experience with word processing, spreadsheets, email, and presentation software.
  • Good typing and writing skills with attention to detail including spelling, punctation and grammar.
  • Ability to write and format correspondence, including memos, letters, etc.
  • Good time management skills, multitasking, and the ability to prioritize tasks with minimal supervision.
  • Professional, responsive, and positive work attitude.
  • Resourceful and flexible.
  • Previous experience handling confidential or sensitive information.
  • General mathematical and budgeting skills.
  • Knowledge of supplies, equipment, and/or services ordering, as well as inventory control of these items.
  • Able to maintain filing systems and basic databases.
  • Good interpersonal skills and personable phone manner.
  • Proof of COVID-19 vaccine
  • Must meet Canada Summer Student Jobs eligibiitiy including:
    • between 15 and 30 years of age at the start of employment in position.
    • Canadian citizen, permanent resident, or person who has been granted refugee status under the Immigration and Refugee Protection Act.
    • Legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations.
      • International students are not eligible participants.
      • Recent immigrants are eligible if they are Canadian citizens or permanent residents.

Note

These positions are temporary part time starting from June 26 to September 1, 2023 (must be available Monday to Friday – 9 am to 5 pm, 35 hours per week). Pay rate for this position is $18.00 per hour.

Thanks in advance to all persons who apply for this position. Please note that only those selected for an interview will be contacted.

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    BGC recognizes the value and importance of building and sustaining a culturally diverse environment and commits to intentional efforts to reflect that (along with our values) in all that we do. BGC has always been committed to diversity, and we believe that articulating our commitment to it in this way will support the ongoing evolution of this in our work going forward.

    For employees, participants, volunteers, donors, and the community, we demonstrate that commitment through:

    • Recruitment, employment, development, and promotion practices that are barrier free
    • Encouraging representatives of diverse identities (race, national or ethnic origin, language, spiritual beliefs, age, gender, sexual identity, marital status, family structure, political beliefs, mental or physical ability, or socioeconomic status) to apply for available positions, participate in programs, and/or engage with BGC
    • Making decisions based solely on an individual’s qualifications, merit, performance, and organizational needs