Assistant Registrar (Summer)

Vancouver

START DATE: ASAP
REPORTS TO: Registrar

Summary of Responsibilities

Under the direction of the Registrar, the Assistant Registrar is responsible for assisting with all aspects of registration, including but not limited to, registering Club Members and Campers in Camp Brain (online registration database), supporting families/caregivers through registration, processing payments, and generating reports. The Assistant Registrar ensures that entries and reports meet all standards regarding consistency, confidentiality, and quality control.

Job Duties

  • Assists staff with the entry of Club membership, day camp registration and Camp Potlatch registration into the Camp Brain database.
  • Supports staff and families/caregivers in using the online registration system.
  • Works directly with families/caregivers in the negotiation of fees.
  • Responds to questions and concerns from families/caregivers offering high quality customer service.
  • Runs regular reports on the status of registration and payments.
  • Assists with the monitoring of registrations, including updating session capacities, payment schedules, and pending payments.
  • Runs weekly reports to determine what information from families/caregivers may be missing (i.e., memberships, registration, and consent forms).
  • Reconciles reports from Clubs and Camp with the Camp Brain database.
  • Attends scheduled staff meetings and training sessions.
  • Keeps informed and has a general awareness of all BGC programs and services, including use of communication tools such as email and intranet/webpage, etc.
  • Other related duties as required or assigned.

Requirements

  • Clear Criminal Record Check (Vulnerable Sector).
  • Highly organized with ability to multi-task and meet deadlines.
  • Excellent customer service.
  • Ability to use a variety of computer software.
  • Familiarity with database management and report generation.
  • Ability to problem solve and find solutions.
  • Excellent oral, written, and interpersonal communication skills.
  • Ability to work independently and as part of a team.

Note

This is a full time (37.5 hours per week) term position for the summer from May to end of August (with possibility of continued part time hours after August). Position offers a starting wage of $18.75 an hour, fun working environment with a team-based approach, on-the-job training, an Employee Assistance program, 5 days paid sick leave per year, and paid birthday off.

Thanks in advance to all persons who apply for this position. Please note that only those selected for an interview will be contacted.

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    BGC recognizes the value and importance of building and sustaining a culturally diverse environment and commits to intentional efforts to reflect that (along with our values) in all that we do. BGC has always been committed to diversity, and we believe that articulating our commitment to it in this way will support the ongoing evolution of this in our work going forward.

    For employees, participants, volunteers, donors, and the community, we demonstrate that commitment through:

    • Recruitment, employment, development, and promotion practices that are barrier free
    • Encouraging representatives of diverse identities (race, national or ethnic origin, language, spiritual beliefs, age, gender, sexual identity, marital status, family structure, political beliefs, mental or physical ability, or socioeconomic status) to apply for available positions, participate in programs, and/or engage with BGC
    • Making decisions based solely on an individual’s qualifications, merit, performance, and organizational needs